DIAGNOSTIC

PREVENTATIVE AND GINGIVAL HEALTH

FILLINGS

ROOT CANAL TREATMENT

VENEERS, CROWNS AND BRIDGEWORK

DENTURES

TEETH WHITENING

EXTRACTIONS

ORTHODONTICS

DENTAL IMPLANTS

FACIAL AESTHETICS

Peter O'Rourke

07:07 19 Jun 21

A trip to the dentist is never an appealing thought; but the whole experience at Heralds Way was fantastic. From the... ease of completing forms online to the warm welcome and the excellent examination were all truly appreciated and made me feel at ease. Well done to the whole team for making the experience so relaxing.read more

Keith Root

09:18 02 Jun 21

If you can give a visit to the dentist 5 stars then this is it :-) Having been a regular at Heralds Way for over 35... years it was our first visit back since Covid and all the measures in place made you feel welcome and safe.read more

Terry Musk

02:22 18 May 21

Well organised in dealing with the current social distancing requirements, reception lay out is very good. Easy check... in and just a short wait to be seen.read more

Sammy Mizen

08:00 09 May 21

The waiting area layout allows social distancing and the have put other covid restrictions in place. The reception team... are welcoming and make you feel at ease if you are a little nervous. The dentist and nurse helped keep my toddler calm and even managed to keep my appointment whilst he was upset. Overall the whole team are friendly and professional.read more

Alicia Thrumble

22:24 07 May 21

Amazing, I had a dreadful tootache and was seen within three hours. Extremely courteous dentist and very helpful staff.... Highly recommend.read more

Denise Williams

06:03 06 May 21

My first visit since beginning of pandemic and everything was fine. Safety measures were excellent, receptionist was... helpful and organised. Simmy and the nurse put me at ease and made the appointment surprisingly quite enjoyable. I am, almost, looking forward to my next visit.read more

Geoffrey Watts

12:07 15 Apr 21

This was my first visit since before the pandemic and I was very impressed with safety arrangements and distancing... etc.The receptionist was very efficient and helpful.It was also my first visit to the dentist Prem.I was most impressed.He has a friendly reassuring attitude and took a lot of time fully explaining my problems and his plan.Very happy with my visitread more

Paul Petersen

12:57 02 Apr 21

Exceptional service once again received from staff at Heralds Way Dental Clinic. When a dentist gives up his own time... to see a patient at short notice and gives you a full check up and good advice you know that you are in safe hands. I cannot thank you enough.read more

Brian Beales

15:38 24 Feb 21

Very professional and Covid safe environment with friendly and helpful staff. My dentist, Prem, was very thorough and... has a calm and reassuring manner. Brian and Rose-Marieread more

John Jones

07:21 19 Jan 21

Even during these strangest of times, the surgery remains a calm and (relatively) restful place to wait. The staff are... all very friendly, and the disposition of the dentist herself almost makes the dental surgery a pleasure that you want to go to! Highly recommended, as you can be assured of the utmost care.read more

Peter Reavell

11:28 01 Dec 20

Received Health Forms via e-mail which were completed. Arrived at Dental Clinic on time Reception Staff very helpful... and polite . As Mrs Gould had retired my Check Up was with a young doctor who called himself Primm. He was very professional in his examination of my teeth and gums etc and gave me some good advice . A very good Dental experience in these challenging times .read more

Scott Gibson

18:06 03 Nov 20

I have been coming to this practice for around 15 years. I recently had a check up and discovered that my dentist had... left but I am pleased to say that the new dental surgeon and nurse were very nice, caring and helpful. I am very happy with the practice and would recommend it.read more

Beverley Borthwick

07:09 20 Oct 20

Excellent service as always. Louise, the hygienist, is very professional and makes me feel at ease. I’ve been with Mr... Ahmed for years and can’t rate him highly enough. The reception staff are very friendly. Overall a great dental practice.read more

Lucie Cairey

05:31 14 Oct 20

Always greeted with a lovely friendly welcome from the receptionist. They we’re strictly following the government... guidelines regarding Covid-19 plenty of hand gel, masks to be worn, and emails to complete all forms ahead of visit. So pleased they’re up and running for normal appointments again. Had my 2 children with me too which the staff are always amazing with - thanks so much.read more

Paul Betts

06:58 02 Oct 20

Great care taken to ensure that everything was COVID compliant. Reception staff were helpful and welcoming. Excellent... dentistry from Mr Ahmed as usual. A positive experience for my continuing treatment after an enforced break of six months.read more

TREVOR NORRIS

11:26 24 Sep 20

These are very trying times but the greeting you get is very reassuring both warm and curtious and they have such a... high level of patience and understanding. The dentist that I see makes you feel at ease straight away also offering sound advise on the care of your teeth and gums. As for the standard of dentistry I am not qualified to make such a judgement only that I have no complaints. Excellent service and thank you, you all deserve 5 ⭐. Keep safe ?read more

Manasvi Upadhyaya

08:55 20 Sep 20

This was my first visit. Very impressed with the entire set up. Excellent preparations throughout visit from reception... to treatment. Very conscientious planning for the COVID19 situation. Very professional friendly and avoided jargon, I was explained options in detail and felt I had a say in the matter. Not pushy and no unnecessary treatment recommended. Very happyread more

Ushadevi. V Vyas

08:16 19 Sep 20

Very pleased with the service. I had severe infection and could not get an appointment anywhere in town. The beautiful... lady dentist rescheduled her time to see me. Excellent friendly and professional service matched with a kind and caring attitude. Thank you to all the ladies at the clinic.read more

John Betts

05:34 17 Sep 20

Always polite and friendly. Make you feel at ease and give good clear advise when required.

Mike Fogg

07:25 16 Sep 20

Felt well cared for with the treatment I had yesterday. Covid secure and everyone was pleasant and helpful as always

Lesley Morley

10:13 15 Sep 20

I had my routine check up yesterday and the whole process from re-booking due to the pandemic through to the... appointment was seamless. The usual forms plus a covid-19 one were sent by text to be completed online which saves time spent in the surgery. Also checked in online when I arrived for my appointment and was the only person in the waiting area. Never my favourite place to be but a painless experience!read more

Susan Priestley

11:39 12 Sep 20

I was anxious on three counts •COVID-19 •New dentist at my old practice • Had been experiencing tooth pain during... lockdown On arrival it was clear the surgery was COVID secure with good practice and clear rules being observed. A warm welcome given by the Receptionist and Dental Nurse. Dentist Dr Kassam soon put me at ease and even laughed at my jokes. A thorough checkup was undertaken, clear factual feedback and professional advice offered. Now booked for a replacement filling and a session with hygienist. Would I recommend? Without hesitation!read more

Jan Pryke

10:27 12 Sep 20

I have been a patient here for many, many years. I have complete faith in the service I receive and being a complete... ‘dentistphobic’ that says a lot. Anyone who has a fear of the dentist should try here. I cannot say it is an enjoyable experience attendIng an appointment but the stress is minimised. Explanations are clear and it feels more like a consultation with choices / options set out and recommendations being made. CurrentLy COVID processes are in place and it does feel extremely safe......well doneread more

Dot Babbs

07:21 09 Sep 20

had an appointment with louise,she was very efficient as were the covid precautions,I felt safe.thankyou

Lisa Mynott

11:20 08 Sep 20

I have been a patient at Heralds Way Dental Clinic for many years and am very impressed with the way the surgery is... coping in very difficult circumstances. I always receive a happy welcome and everything is always explained to me regarding the care of my teeth. Well done and I hope this pandemic passes soon.read more

Katrina Fennessy

08:14 06 Aug 20

I've had to have emergency treatment over past few weeks. The service was amazing. Full safety measures were first... class. The extraction I had I can say was painless. Mr Ahmed has been so kind and gentle.read more

Byron Jenkins

17:08 21 Jan 20

Nobody loves likes going to the dentist, but at least here they are very welcoming. They are taking on NHS and Private... and I am pleased to say as a NHS patient, that they have done their utmost to help, and even though they have offered extra private, they have kept to the NHS, and have done great work without the very long delay that another dentist surgery was offering. Thanks Mr Ahmed and Mr Kassam. ?? The entrance is next to the charity shop, and opposite the Hays travel shop. If you have difficulty in walking up the stairs, then don't worry as there is a stair lift. Just press the buzzer for assistance.read more

DIAGNOSTIC

PREVENTATIVE AND GINGIVAL HEALTH

FILLINGS

ROOT CANAL TREATMENT

VENEERS, CROWNS AND BRIDGEWORK

DENTURES

TEETH WHITENING

EXTRACTIONS

ORTHODONTICS

DENTAL IMPLANTS

FACIAL AESTHETICS

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Our Patient Reviews

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