Over the years we have built a dedicated, happy, and skilled team of dentists, hygienists, nurses, and receptionists who share our ethos and are active in our local community.
We offer a wide variety of treatments including Invisalign™, dental implants as well as cosmetic composite bonding. We want your dental experience to be anxiety-free and our aim is to provide exceptional quality, individually tailored dental care to patients in an experienced, professional, relaxed, and caring environment.
Please contact us to arrange a consultation with one of our dentists. Our friendly reception team will assist you in booking a suitable consultation time
Call 01245 322 277
The CQC regulates the service at Heralds Way Dental Clinic and found that it was safe, effective, caring, responsive and well-led during registration
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Our Patient Reviews
Peter O'Rourke
07:07 19 Jun 21
A trip to the dentist is never an appealing thought; but the whole experience at Heralds Way was fantastic. From the... ease of completing forms online to the warm welcome and the excellent examination were all truly appreciated and made me feel at ease. Well done to the whole team for making the experience so relaxing.read more
Keith Root
09:18 02 Jun 21
If you can give a visit to the dentist 5 stars then this is it 🙂 Having been a regular at Heralds Way for over 35... years it was our first visit back since Covid and all the measures in place made you feel welcome and safe.read more
Terry Musk
02:22 18 May 21
Well organised in dealing with the current social distancing requirements, reception lay out is very good. Easy check... in and just a short wait to be seen.read more
Sammy Mizen
08:00 09 May 21
The waiting area layout allows social distancing and the have put other covid restrictions in place.
The reception team... are welcoming and make you feel at ease if you are a little nervous. The dentist and nurse helped keep my toddler calm and even managed to keep my appointment whilst he was upset. Overall the whole team are friendly and professional.read more
Alicia Thrumble
22:24 07 May 21
Amazing, I had a dreadful tootache and was seen within three hours. Extremely courteous dentist and very helpful staff.... Highly recommend.read more
Denise Williams
06:03 06 May 21
My first visit since beginning of pandemic and everything was fine. Safety measures were excellent, receptionist was... helpful and organised. Simmy and the nurse put me at ease and made the appointment surprisingly quite enjoyable. I am, almost, looking forward to my next visit.read more
Geoffrey Watts
12:07 15 Apr 21
This was my first visit since before the pandemic and I was very impressed with safety arrangements and distancing... etc.The receptionist was very efficient and helpful.It was also my first visit to the dentist Prem.I was most impressed.He has a friendly reassuring attitude and took a lot of time fully explaining my problems and his plan.Very happy with my visitread more
Paul Petersen
12:57 02 Apr 21
Exceptional service once again received from staff at Heralds Way Dental Clinic. When a dentist gives up his own time... to see a patient at short notice and gives you a full check up and good advice you know that you are in safe hands. I cannot thank you enough.read more
Brian Beales
15:38 24 Feb 21
Very professional and Covid safe environment with friendly and helpful staff. My dentist, Prem, was very thorough and... has a calm and reassuring manner. Brian and Rose-Marieread more
John Jones
07:21 19 Jan 21
Even during these strangest of times, the surgery remains a calm and (relatively) restful place to wait. The staff are... all very friendly, and the disposition of the dentist herself almost makes the dental surgery a pleasure that you want to go to!
Highly recommended, as you can be assured of the utmost care.read more
Peter Reavell
11:28 01 Dec 20
Received Health Forms via e-mail which were completed. Arrived at Dental Clinic on time Reception Staff very helpful... and polite . As Mrs Gould had retired my Check Up was with a young doctor who called himself Primm.
He was very professional in his examination of my teeth and gums etc and gave me some good advice . A very good Dental experience in these challenging times .read more
Scott Gibson
18:06 03 Nov 20
I have been coming to this practice for around 15 years. I recently had a check up and discovered that my dentist had... left but I am pleased to say that the new dental surgeon and nurse were very nice, caring and helpful. I am very happy with the practice and would recommend it.read more
Beverley Borthwick
07:09 20 Oct 20
Excellent service as always. Louise, the hygienist, is very professional and makes me feel at ease. I’ve been with Mr... Ahmed for years and can’t rate him highly enough. The reception staff are very friendly. Overall a great dental practice.read more
Lucie Cairey
05:31 14 Oct 20
Always greeted with a lovely friendly welcome from the receptionist. They we’re strictly following the government... guidelines regarding Covid-19 plenty of hand gel, masks to be worn, and emails to complete all forms ahead of visit. So pleased they’re up and running for normal appointments again. Had my 2 children with me too which the staff are always amazing with - thanks so much.read more
Paul Betts
06:58 02 Oct 20
Great care taken to ensure that everything was COVID compliant. Reception staff were helpful and welcoming. Excellent... dentistry from Mr Ahmed as usual. A positive experience for my continuing treatment after an enforced break of six months.read more
TREVOR NORRIS
11:26 24 Sep 20
These are very trying times but the greeting you get is very reassuring both warm and curtious and they have such a... high level of patience and understanding. The dentist that I see makes you feel at ease straight away also offering sound advise on the care of your teeth and gums. As for the standard of dentistry I am not qualified to make such a judgement only that I have no complaints. Excellent service and thank you, you all deserve 5 ⭐. Keep safe ?read more
Manasvi Upadhyaya
08:55 20 Sep 20
This was my first visit. Very impressed with the entire set up. Excellent preparations throughout visit from reception... to treatment. Very conscientious planning for the COVID19 situation. Very professional friendly and avoided jargon, I was explained options in detail and felt I had a say in the matter. Not pushy and no unnecessary treatment recommended. Very happyread more
Ushadevi. V Vyas
08:16 19 Sep 20
Very pleased with the service. I had severe infection and could not get an appointment anywhere in town. The beautiful... lady dentist rescheduled her time to see me. Excellent friendly and professional service matched with a kind and caring attitude. Thank you to all the ladies at the clinic.read more
John Betts
05:34 17 Sep 20
Always polite and friendly. Make you feel at ease and give good clear advise when required.
Mike Fogg
07:25 16 Sep 20
Felt well cared for with the treatment I had yesterday. Covid secure and everyone was pleasant and helpful as always
Lesley Morley
10:13 15 Sep 20
I had my routine check up yesterday and the whole process from re-booking due to the pandemic through to the... appointment was seamless. The usual forms plus a covid-19 one were sent by text to be completed online which saves time spent in the surgery. Also checked in online when I arrived for my appointment and was the only person in the waiting area. Never my favourite place to be but a painless experience!read more
Susan Priestley
11:39 12 Sep 20
I was anxious on three counts
•COVID-19
•New dentist at my old practice
• Had been experiencing tooth pain during... lockdown
On arrival it was clear the surgery was COVID secure with good practice and clear rules being observed.
A warm welcome given by the Receptionist and Dental Nurse. Dentist Dr Kassam soon put me at ease and even laughed at my jokes.
A thorough checkup was undertaken, clear factual feedback and professional advice offered.
Now booked for a replacement filling and a session with hygienist.
Would I recommend? Without hesitation!read more
Jan Pryke
10:27 12 Sep 20
I have been a patient here for many, many years. I have complete faith in the service I receive and being a complete... ‘dentistphobic’ that says a lot. Anyone who has a fear of the dentist should try here. I cannot say it is an enjoyable experience attendIng an appointment but the stress is minimised. Explanations are clear and it feels more like a consultation with choices / options set out and recommendations being made. CurrentLy COVID processes are in place and it does feel extremely safe......well doneread more
Dot Babbs
07:21 09 Sep 20
had an appointment with louise,she was very efficient as were the covid precautions,I felt safe.thankyou
Lisa Mynott
11:20 08 Sep 20
I have been a patient at Heralds Way Dental Clinic for many years and am very impressed with the way the surgery is... coping in very difficult circumstances. I always receive a happy welcome and everything is always explained to me regarding the care of my teeth. Well done and I hope this pandemic passes soon.read more
Katrina Fennessy
08:14 06 Aug 20
I've had to have emergency treatment over past few weeks. The service was amazing. Full safety measures were first... class. The extraction I had I can say was painless. Mr Ahmed has been so kind and gentle.read more
Byron Jenkins
17:08 21 Jan 20
Nobody loves likes going to the dentist, but at least here they are very welcoming. They are taking on NHS and Private... and I am pleased to say as a NHS patient, that they have done their utmost to help, and even though they have offered extra private, they have kept to the NHS, and have done great work without the very long delay that another dentist surgery was offering.
Thanks Mr Ahmed and Mr Kassam. ??
The entrance is next to the charity shop, and opposite the Hays travel shop.
If you have difficulty in walking up the stairs, then don't worry as there is a stair lift. Just press the buzzer for assistance.read more
